Shipping policy

Thank you for choosing Moxy Mae! We are committed to providing you with the best shopping experience possible. Please review our shipping policy below:

Order Processing:
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment confirmation. Once your order is processed, you will receive a shipping confirmation email with tracking information.

Shipping Methods:
We offer standard shipping via trusted carriers such as USPS, UPS, and FedEx. Shipping times may vary depending on your location and chosen shipping method.

Estimated Delivery Time:
The estimated delivery time for your order will depend on your location and the shipping method selected during checkout. Typically, orders within the continental United States arrive within 3-7 business days after processing.

International Shipping:
We currently do not offer international shipping. We apologize for any inconvenience this may cause.

Shipping Fees:
Shipping fees are calculated based on the weight of your order and your chosen shipping method. The shipping cost will be displayed during the checkout process before you complete your purchase.

Shipping Address:
Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can track the status of your shipment using the provided tracking number and the carrier's website.

Shipping Delays:
While we strive to ensure timely delivery of all orders, please note that shipping delays may occur due to unforeseen circumstances such as inclement weather or carrier issues. We appreciate your patience and understanding during such times.

Contact Us:
If you have any questions or concerns about your order or our shipping policy, please contact us at info@moxymae.com. Our customer service team is here to assist you and ensure that your shopping experience with Moxy Mae is exceptional.

Thank you for shopping with us!